Reputation Management

Turn Customer Satisfaction into Unassailable Social Proof.

93% of prospective clients check reviews before signing a contract or booking a service. Site Secretary automates review acquisition on autopilot, turning your happiest clients into a 24/7 sales force.

4.9★
Average Client Rating Across Portfolios
+320%
Average Increase in Monthly Reviews
< 2hr
Average Response Time to Inbound Reviews
98%
Negative Feedback Intercepted Privately
The 3-Step Review Engine

Frictionless for Clients. Transformative for Your Brand.

1

Smart Timing Trigger

As soon as a milestone is marked complete in your CRM, an automated SMS is sent with a direct 1-tap link to your Google review modal. Zero friction.

2

Intelligent Gatekeeping

Clients rating 4 or 5 stars are effortlessly routed to Google. Clients with lower ratings are presented with an immediate feedback form directly to your operations team.

3

Dynamic Showcase Widget

Display live 5-star review carousels and badges dynamically on your landing pages and checkout flows to increase buyer confidence and conversions.

Total Protection

Complete Brand Authority on Autopilot

Automated Review Generation

Trigger beautifully timed SMS and email review prompts at the precise moment of maximum customer delight—post-purchase, job completion, or service delivery.

Negative Feedback Filtering

Smart sentiment routing directs unhappy customers to a private resolution channel, giving your leadership team the opportunity to fix issues before any public review is posted.

AI Response Automation

Every incoming review receives an on-brand, tailored response generated by AI in seconds, keeping your Google profile active and boosting your local SEO algorithm score.

Multi-Platform Aggregation

Synchronize and monitor feedback from Google Business Profile, Facebook, Trustpilot, and Yelp in one centralized high-visibility dashboard.

Dominate your local search with 5-star authority

Let us set up your automated review capture funnel today. See reviews start pouring in within 48 hours.