MeetMary,thereceptionistforyourtradebusiness.
Mary answers your calls, books jobs into your diary and texts you anything urgent, so you can stay on the tools. Set up and looked after for you.
About 70% of UK customers choose the business that replies first. Mary replies straight away, day or night.
24/7
Mary never clocks off
Every call
Answered for you
Booked
Straight into your diary
Hear Mary for yourself
Mary answers in your business name, asks the right questions and books the job, all while you stay on the tools. Pick a call below and see how she handles it. Better still, ring her now and try her out yourself.
Pretend you’re a customer. Tell her about a leak, a boiler or a quote, and see what she does.
No heating, no hot water
A customer’s boiler has packed up. Mary takes the details, checks how urgent it is and books the visit.
Ring Mary nowExample call
Water coming through the ceiling
It’s urgent. Mary spots it, takes the details and texts you straight away, marked URGENT.
Ring Mary nowExample call
“Can you give me a price for a new bathroom?”
Not urgent, but worth winning. Mary gets the details and books a time for you to come and quote.
Ring Mary nowExample call
Every caller gets a friendly, quick answer, day or night. About 70% of customers go with whoever answers first, so Mary makes sure that’s you.
Up and running in 3 easy steps
No tech to learn and no new phone system. We do the setup for you.
Step 1: Book a consultation
A friendly chat about your business: your services, the areas you cover, your hours and how you like urgent jobs handled. Pick a time that suits you.
Book a consultationStep 2: We set Mary up for your business
We set Mary up to answer in your business name, ask the right questions for your trade and book into your diary. Then we test her for you. You keep your own number, and calls you can’t take go straight to Mary.
Step 3: Mary starts answering
That’s it. Mary picks up, books jobs and texts you anything urgent, day or night. Want a change to your hours, areas or greeting? Just tell us and we’ll sort it.
You could be live within about a week of your consultation.
Founding offer: no setup fee on monthly plans for our first 20 customers.
Set up and looked after for you. Monthly plans, cancel any time.
Built for the trades.
Six steps, none of them yours.
Mary answers the call
The phone rings and Mary picks up straight away — no voicemail, no silence, day or night.
She asks about the job
She finds out what they need — the work, the area, how soon — in a natural back-and-forth.
She takes their details
Name, number and address are captured correctly, so nothing gets lost in the rush.
She books it into your calendar
She offers your available slots and locks the booking straight into your diary.
She texts you urgent call-outs
If a caller has an emergency, she texts you straight away marked URGENT, instead of booking it into your calendar for the next day.
She sends you a summary
A quick message tells you who called and what they want, ready for you to pick up when you’re free.
Everything running. Nothing missed.
A complete, done-for-you setup that catches every lead, books every job, and keeps your diary full — while you get on with the work.
Missed Call Textback + AI chat
Every missed call instantly triggers a helpful text, and AI chat handles Facebook, web, and SMS conversations around the clock.
Diary booking
Customers self-serve straight onto your calendar — slots confirmed without you lifting a finger.
Universal job intake
One consistent intake captures every job detail, no matter which channel the lead came through.
Confirm & reminder texts
Automated confirmations and reminders cut no-shows and keep your day running to plan.
Unified inbox
Texts, emails, and social messages funnel into a single, tidy dashboard — nothing slips through.
Monthly report and analytics
A clear monthly report shows exactly what was caught, booked, and kept — so you always know the score.
Catch the miss. Book the job. Stay ahead.
Catch the miss
A call goes unanswered — Site Secretary instantly texts the caller back and starts the conversation before they ring a competitor.
Book the job
AI chat answers questions and guides the customer straight onto your calendar, locking in the booking with confirmations and reminders.
Stay ahead
Every lead, message, and job flows into one inbox and pipeline — with a monthly report so you always know what was caught and kept.
More than a text back
Once a customer gets in touch, Site Secretary keeps the job moving: booking, reminders, reviews and follow-ups, all handled for you.
Voice AI Agent
Intelligent AI voice receptionists that handle complex customer queries 24/7.
Reputation Management
Automatically generate, manage, and showcase 5-star Google reviews.
Unified Inbox
Every message—text, email, social—funneled into one seamless dashboard.
Exclusive Funnels
Web pages that win jobs, custom-built for your specific audience.
Proper CRM Management
Track leads, track your jobs, and close deals effortlessly with an organized customer list.
Ready to see it all working together?
Book a consultation and see the whole thing working together.
Pick the plan that fits your business
Every plan is set up and looked after for you. Keep your own number. We handle the tech.
No per-minute charges. No surprise bills.
What you see is what you pay. Your plan price covers Mary’s minutes each month: up to 300 on Standard and up to 600 on Pro. There’s no meter running and nothing added per minute. If your business gets busier and you’re regularly using more, we’ll talk to you first, before anything changes.
Founding offer: no setup fee on monthly plans for our first 20 customers.
Set up and looked after for you. Monthly plans, cancel any time.
Pro
Catch it, book it, track it.
Everything in Standard, plus:
- Mary answers every call: Books jobs straight into your calendar. Up to 600 minutes a month included.
- AI on your website: A chat assistant that answers visitors and books jobs.
- AI on your social media: Replies to Facebook and Instagram messages and comments for you.
- One Inbox: All your enquiries in one place.
- Job Pipeline: A simple customer list so every lead has a next step.
- Desk Report: A monthly report and analytics, plus troubleshooting.
Mary earns her keep on the first booking. Set up and managed for you. No setup fee for our first 20 founding businesses.
Year paid in full: £3,588.
No per-minute charges · Keep your number · Set up for you
Standard
Mary answers when you can't.
- Mary, your AI receptionist, answers when you're busy or after hours
- Up to 300 minutes a month
- Urgent call-outs texted to you straight away
- Job Booker: jobs booked into your diary
- Booking confirmation and reminder texts
- 5 Star review program
Set up and managed for you. No setup fee for our first 20 founding businesses.
Year paid in full: £1,788.
Mary picks up when you can't, and the first job she books covers her month.
Get Standardor pay yearlyNo per-minute charges · Keep your number · Set up for you
Just starting out? Text & Book (£69/mo) sends an instant text to every caller you miss and lets them book a slot online. It doesn’t include the voice receptionist. No setup fee for our first 20 founding businesses.
More than one number, a few vans or a team? We’ll build a setup around how you work, priced to suit.
Book a consultationThe founding offer applies to monthly plans for our first 20 customers. After that, setup is one month’s fee on monthly plans. Yearly plans never have a setup fee.
See what Mary could win back for you
Pop in your own numbers and see what a few extra booked jobs could add up to.
Extra work Mary could help you win:
£2,165
a month
That's about £25,980 a year, compared with Site Secretary Standard at £149 a month.
Mary pays her wages with the first job she books for you.
Your own figures, your own maths. A rough guide, not a promise.
Set up for you, looked after for you.
Site Secretary sets Mary up for your trade business and looks after her for you, so you can get on with the work.
Your questions answered
Mary has a warm, natural voice and chats like a friendly receptionist would. She doesn't read from a rigid menu or ask callers to "press 1". She's an AI receptionist, and she answers in your business name. Callers get a quick, helpful answer instead of voicemail. The best way to judge is to hear her yourself: ring 07488 898019.
Right now, no setup fee on monthly plans for our first 20 customers. After that, setup is one month's fee on monthly plans. Pay yearly and setup is always free.
Yes. Customers keep ringing the number they already know. We set your phone to pass calls you don't answer to Mary, so if you pick up, nothing changes. If you'd rather, we can give you a new number, or move your existing number over to us. We'll talk you through it at your consultation.
No surprise bills. There are no per-minute charges added to your bill. Standard includes up to 300 minutes a month and Pro up to 600, which is plenty for most trades. If you're regularly using more, we'll talk to you first, before anything changes.
Usually within about a week of your consultation. We do all the setup and testing for you, so there's nothing for you to install.
Yes. Monthly plans are month to month with no long contract, so you can cancel any time through the contact form on our website. You'll keep Mary until the end of the month you've paid for, and you won't be billed again. Yearly plans stop at renewal. Full details are in our Cancellation Policy.
Mary spots urgent jobs, like a burst pipe, a leak, no heating or a smell of gas. She texts you the details straight away, marked URGENT, so you can decide what happens next. You tell us what counts as urgent for your business, and we set her up to match.
Yes. Mary offers callers your free slots and books the job or quote visit straight into your diary. You choose which days and times she can offer. On Standard and Pro, customers also get booking confirmation and reminder texts. On Text & Book, callers you miss get a text with a link to book a slot online.
Still got a question? Ask Mary herself on 07488 898019, or book a consultation.
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