Meet Mary, your voice receptionist
When you’re up a ladder, under a floor or driving between jobs, Mary answers the phone for you. She chats to your customer like a person would, finds out what they need and books them in.
Have a chat with her yourself
The easiest way to see what Mary can do is to ring her. Call 07488 898019 and ask her anything about Site Secretary. You’ll hear exactly what your customers would hear.
What Mary does on every call
- 1
Answers in your business name.
Day or night, weekends and bank holidays included.
- 2
Asks the right questions.
What’s the job, where is it and how soon do they need someone?
- 3
Takes their details.
Name, number and address, noted correctly.
- 4
Books them in.
She puts a visit or a quote appointment straight into your diary.
- 5
Sends you a summary.
A quick message tells you who called and what they want.
Urgent jobs: if a caller has an emergency, Mary texts you straight away marked URGENT, so you can decide what happens next.
Hear Mary for yourself
Mary answers in your business name, asks the right questions and books the job, all while you stay on the tools. Pick a call below and see how she handles it. Better still, ring her now and try her out yourself.
Pretend you’re a customer. Tell her about a leak, a boiler or a quote, and see what she does.
No heating, no hot water
A customer’s boiler has packed up. Mary takes the details, checks how urgent it is and books the visit.
Ring Mary nowExample call
Water coming through the ceiling
It’s urgent. Mary spots it, takes the details and texts you straight away, marked URGENT.
Ring Mary nowExample call
“Can you give me a price for a new bathroom?”
Not urgent, but worth winning. Mary gets the details and books a time for you to come and quote.
Ring Mary nowExample call
Every caller gets a friendly, quick answer, day or night. About 70% of customers go with whoever answers first, so Mary makes sure that’s you.
Made for trades
Keep your number.
Customers ring the number they already know. Calls you can’t take go to Mary.
Trained on your business.
Your services, your areas, your hours and how you like urgent jobs handled.
Easy to change.
New hours, new areas or a different greeting? Just tell us and we’ll update it.
No tech to learn.
We set Mary up, look after her and fix anything that needs fixing.
Which plans include Mary?
Standard (£149/mo): Mary answers when you’re busy or after hours. Up to 300 minutes a month, plus Job Booker and review requests.
Pro (£299/mo), Most popular: Mary answers every call. Up to 600 minutes a month, plus website chat, Facebook and Instagram replies, reminders, One Inbox, Job Pipeline and a monthly Desk Report.
One booked job and Mary’s paid for the month. Set up and managed for you, with setup equal to one month, free when you pay yearly.
Your questions answered
Mary has a warm, natural voice and chats like a friendly receptionist would. She doesn't read from a rigid menu or ask callers to "press 1". She's an AI receptionist, and she answers in your business name. Callers get a quick, helpful answer instead of voicemail. The best way to judge is to hear her yourself: ring 07488 898019.
Right now, no setup fee on monthly plans for our first 20 customers. After that, setup is one month's fee on monthly plans. Pay yearly and setup is always free.
Yes. Customers keep ringing the number they already know. We set your phone to pass calls you don't answer to Mary, so if you pick up, nothing changes. If you'd rather, we can give you a new number, or move your existing number over to us. We'll talk you through it at your consultation.
No surprise bills. There are no per-minute charges added to your bill. Standard includes up to 300 minutes a month and Pro up to 600, which is plenty for most trades. If you're regularly using more, we'll talk to you first, before anything changes.
Usually within about a week of your consultation. We do all the setup and testing for you, so there's nothing for you to install.
Yes. Monthly plans are month to month with no long contract, so you can cancel any time through the contact form on our website. You'll keep Mary until the end of the month you've paid for, and you won't be billed again. Yearly plans stop at renewal. Full details are in our Cancellation Policy.
Mary spots urgent jobs, like a burst pipe, a leak, no heating or a smell of gas. She texts you the details straight away, marked URGENT, so you can decide what happens next. You tell us what counts as urgent for your business, and we set her up to match.
Yes. Mary offers callers your free slots and books the job or quote visit straight into your diary. You choose which days and times she can offer. On Standard and Pro, customers also get booking confirmation and reminder texts. On Text & Book, callers you miss get a text with a link to book a slot online.
Still got a question? Ask Mary herself on 07488 898019, or book a consultation.
Give Mary a ring
About 70% of UK customers choose the business that replies first. Mary replies straight away, every time, and her first booking pays her wages.